Thank you for considering this sustainable option to renew your membership.
No more keeping track of expiration dates, calling to renew your membership from the airport before vacation to use your reciprocal benefits, or arriving at the museum with guests to realize that your membership is long-lapsed.
With auto renewal, you save time, you save money, and your contributions stretch further.
Auto renewal is a great option because:
- Save 10%: Your first auto-renewal term is discounted. Use code: Forever_a_member
- Eco-friendly: You will automatically be opted in to a digital membership card for each adult member. You will also not receive the renewal letters in the mail.
- Minimize cost to your museum: Your membership dues will go even further in supporting the exhibitions and programs you love by reducing mailing and printing costs.
- Sustainable support: Show the museum that it can count on your support for developing exhibitions, taking care of objects, and facilitating programs.
- Easy: Your membership will be ready when you need it.
Q. Do I save money with auto-renewed membership?
A. Yes! Membership gives you the opportunity to visit an unlimited amount of times without being cost-prohibitive, as well as providing invaluable, exclusive experiences. Even better, you receive a 10% discount off your first auto-renewal term.
Q. How do I upgrade my auto-renewal membership?
A. As the museum grows in importance to you, consider graduating to a higher level of membership for opportunities to foster a deeper connection with the museum. You can upgrade your membership at any time, and the difference will be charged and will apply to the remainder of your current membership term.
Q. What information do you need to process my auto-renewal?
A. The transaction will look and feel like a regular online membership payment. Your credit card information is securely kept on file in your record. Your credit card information is stored in such a way that it cannot be used for any transaction except for auto-renewal of your membership—so you will still need to provide payment information for transactions on other items (tickets, merchandise, etc.)
Q. When will my credit card be charged?
A. Your auto-renewal payment will be processed on the date of your current membership term’s expiration date.
Q. What if membership dues increase?
A. Membership dues increase periodically to keep up with inflation and to better reflect the value of services provided. You will be sent an email informing you of any dues increase, at which time you can select a different membership level or cancel your upcoming auto-renewal transaction.
Q. My circumstance has changed—how do I cancel future auto-renew transactions?
A. Please contact the membership office via email three (3) weeks before your renewal date.
Q. When does my membership renew?
A. Your membership will renew on your renewal date.
Q. When will I receive my membership card & receipt for auto-renew transactions?
A. You will receive your digital membership cards within a couple of business days. You will receive an emailed receipt within two (2) weeks of the transaction.
Q. What amount will I be charged for future terms of membership?
A. The following do not auto-renew: discounts, promotions, add-ons (including additional adults). Your auto-renew charge will be for the regular price amount of your membership level. If membership dues increase, you will be notified of the change a month prior to the charge.
Q. How do I include a discount on my future terms of membership?
A. This option is unavailable at this time.
Q. How do I include an additional adult on my future terms of membership?
A. Please call the membership office after your auto-renew transaction has been completed, and an additional charge will be processed.
Q. How do I include plastic membership cards on my future terms of membership?
A. Auto-renew members will not receive plastic membership cards on future terms of their auto-renew. All adult members with a unique email on file will receive a digital membership card.
Q. How do I give an additional donation during my future terms of membership?
A. You can make a donation at any time on the museum website, by sending in a check with the note “donation”, or by calling the annual giving manager at 929-9226.
Q. How do I upgrade my membership?
A. You can upgrade your membership at any time by calling the membership office. My circumstance has changed—how do I cancel future auto-renew transactions? Please contact the membership office via email three (3) weeks before your renewal date.
Q. Is my membership refundable?
A. No, memberships are not refundable.
Q. Is my membership transferable to another household?
A. No, memberships are non-transferable.